Health information is not much use to someone who cannot read it. This site is built to be usable with a screen reader, with a keyboard alone, at large text sizes, and by people with low vision or color vision differences.
The standard we work to
We aim to conform to the Web Content Accessibility Guidelines, version 2.2, at Level AA. That is the standard referenced in most accessibility law and guidance in the United States.
What has been done
- Semantic structure. Real headings in order, real lists, real buttons and links, so a screen reader can navigate the page rather than read it as one block.
- Color contrast. Text on this site has been measured against its background rather than eyeballed. Body text meets the 4.5 to 1 minimum for Level AA. Several elements were changed after measurement showed they did not.
- Keyboard access. Every menu, accordion and dialog can be reached and operated without a mouse, and dialogs can be dismissed with the Escape key.
- Native elements over imitations. The expanding sections and pop-up panels use the browser's own accordion and dialog elements, which come with correct keyboard and screen reader behavior built in, rather than JavaScript approximations that usually do not.
- Text that scales. Type and layout are set in relative units, so enlarging text in your browser does not break the page.
- Labels on interactive elements, so a control announces what it does rather than announcing "button".
- No motion traps. Nothing flashes, auto-plays with sound, or moves in a way that cannot be scrolled past.
- Printable. Pre and post treatment instructions print correctly, including the content inside pop-up panels, for anyone who would rather hold a piece of paper.
What we know is imperfect
Stating this is more useful than claiming full conformance, which almost no site can honestly claim.
- The waitlist form is provided by a third party, Tally, and we do not control its markup. We have not independently audited it.
- Photographs are still being added as the practice is built out. Each will need descriptive alternative text, and until a photograph is in place its slot is empty rather than described.
- Scroll-triggered fade-in animation is used on some sections. It respects the browser and operating system setting to reduce motion where that setting is enabled, but has not been tested with every assistive technology.
- This site has not been audited by an independent third party. The work described above was done in house.
Tell us about a barrier
If any part of this site is difficult or impossible for you to use, tell us and we will fix it. You do not need to know why it is happening or what to call it. Describing what you were trying to do and what went wrong is enough.
Email hello@aahanaskin.com with accessibility in the subject line.
We aim to acknowledge within two business days and to tell you either that it is fixed or what the plan and timeline are. If something cannot be fixed quickly, we will offer another way to get you the information or complete what you were doing.
Getting information another way
If you would rather not use this website at all, email us and we will send you what you need in another format, including large print or plain text. Nothing here is available only on the website.
Accessibility at the practice
The physical space is being built now, and accessibility of the entrance, treatment rooms and restroom is part of that. Once the practice is open this section will describe what is actually there rather than what is planned. If you have a specific access need for a visit, email us beforehand and we will tell you plainly whether we can meet it.
Contact
Aahana Medical Aesthetics
2175 3rd Street, Unit C1
San Francisco, CA 94107
hello@aahanaskin.com